What to Expect When You Enquire About Solar Panels: Our Step-by-Step Process

Thinking about solar panels for your Derby home? You’re not alone! With energy prices climbing and a growing interest in renewable energy, more Derby residents are turning to solar to take control of their power bills and reduce their carbon footprint.

But if you’re new to solar, the process can seem a little overwhelming—what happens after you enquire? What questions will you need to answer? And how can you be sure it’s the right choice for your home?

In this step-by-step guide we’ll walk you through exactly what to expect, from your initial enquiry all the way to installation and beyond. Our goal? To make going solar in Derby as straightforward and efficient as possible, so you can feel confident at every step.



Ready to get started? Let’s dive in.

What Happens When You Contact Us?

Getting started with your solar journey is straightforward. You can reach out by phone, email, or through our quick online enquiry form—whatever suits you best. When you first connect with us, there’s no pressure or commitment. This initial conversation is all about understanding your needs and expectations, so we can give you personalised advice and help you make informed decisions about solar for your Derby home.

How to Prepare for Your First Enquiry

To get the most from your initial enquiry, it’s helpful to have a recent energy bill on hand and have basic details about your home. But don’t stress if you don’t have all the details! When you speak to our team, the goal is to find out what would work best for you and to answer your questions so that you can make an informed decision about your next steps. The call is designed to give you clarity, not to overwhelm you with requirements. We’re here to make things as smooth and simple as possible, so that you’re armed with all the facts!

Here's a list of some useful information that we’ll talk about:

What solar energy services are you most interested in?

·       Solar panels for your roof

·       Solar battery storage

·       Electric Vehicle charging points

What’s your current energy consumption?

·       What’s your estimated monthly energy bill?

·       What’s your average monthly energy usage (in kWh)?

·       Do you have any high-energy consuming appliances, for example an electric vehicle charger?

What’s your goal for installing solar panels on your home?

·       To reduce your energy bills

·       Environmental concerns

·       Energy independence

·       Increase your property value

·       Something else?

Are you aware of any local regulations or restrictions around solar installations?

How soon are you planning to go ahead with your solar panel installation project?



Arranging a Solar Panel Consultation at Your Derby Home

When you book a solar consultation with us, you can expect a friendly, straightforward visit from one of our certified local installers. We’ll take the time to assess your home’s suitability for solar, looking at details like your roof’s angle, shading from nearby trees or buildings, and your overall energy needs. This isn’t a one-size-fits-all approach—our aim is to understand your specific setup, so we can create a proposal that fits your home and your goals perfectly.

Who Will Visit Your Home and What They’ll Do

You’ll meet with an experienced, certified professional who’s here to help and answer any questions you have. Our team knows their stuff, and they’re happy to chat through the ins and outs of solar in plain English. The consultation usually lasts around an hour, with minimal disruption. We’re there to gather the details, offer honest advice, and make sure you feel fully informed about your options.

How This Step Builds a Tailored Solar Solution

With a Derby-based installer, you’re getting a local’s perspective on what works best in our area’s climate. This consultation isn’t just an assessment—it’s your chance to get answers about everything from how solar performs on cloudy Derby days to the maintenance involved. By the end, you’ll have a clear idea of the benefits for your home and a proposal that’s fully tailored to your needs.

Reviewing Your Customised Solar Panel Quote

What’s Included in Your Quote

When you receive a personalised quote for solar panels, everything you need to know is laid out clearly, with no hidden surprises. You’ll see a detailed breakdown that includes the cost of solar panels, installation fees, expected energy savings, and your potential payback period. Our goal is total transparency, so you know exactly what you’re investing in and how it will benefit you over time. By showing you a full picture of costs and savings, we make it easy to understand the value having solar panels installed for your home.

Understanding Potential Savings and ROI

One of the biggest questions is, “How much can I save?” To answer that, we calculate projected energy savings based on your home’s energy use, along with potential earnings from the Smart Export Guarantee (SEG) scheme, which pays you for excess energy your system generates. For an average Derby household, solar can start to pay for itself within 6-10 years. Over 20+ years, the savings continue to build up, creating a strong return on investment. With our quote, you get a realistic, specific forecast of your financial benefits, so you know exactly what to expect.

Why Comparing Solar Panel Quotes is Important

We encourage you to compare quotes from different installers—after all, a good installer is confident in their service and welcomes comparison. But remember, it’s not just about finding the lowest price. Quality of service, product warranties, expertise and a reliable, efficient service all play a huge role in your long-term satisfaction with your solar panel system. By reviewing multiple quotes, you’ll be in the best position to make an informed choice that balances value, service, and peace of mind. With the right installer, you’re investing in reliable, long-term support as well as solar panels.

Addressing Any Questions or Concerns

You’ll Have Questions!

If you have any questions—big or small—know that we’re here to help. There are no “silly” questions when it comes to a big decision like going solar.

Wondering how solar panels will affect your roof? Rest assured, a professional installation won’t damage your roof—in fact, it adds an extra layer of protection.

Curious about maintenance? Solar panels are low maintenance, usually needing only the occasional cleaning to keep them performing at their best. And yes, they work well even in Derby’s changeable climate! Solar panels generate power from daylight, so even on overcast days, they’re working for you.

Whatever your questions, we’re here to answer them openly and honestly. We want you to feel fully informed and comfortable with every part of the process, so feel free to ask anything that’s on your mind.



Our Promise of the Best Advice on your Solar Panel Installation

Choosing to go solar is a big decision, and we’re here to support you. There’s no hard-sell tactics with us. We believe in empowering Derby homeowners to make the choice that feels right for them. After we provide a quote, there’s absolutely no obligation.

We’re here to guide, answer questions, and offer professional advice—never to push. Our aim is for you to feel confident and informed, ready to make a decision that truly benefits you and your home. So, whether you decide to go solar now or take some time to think, we’re here to help, every step of the way.

Booking Your Solar Panel Installation Date

How to Schedule Your Installation

Once you’re ready to go ahead, booking your solar installation is a breeze. It’s as simple as a quick call to our solar installation team! We’ll chat through the typical lead times, and our team will work around your schedule to make things as convenient as possible. Our goal is to keep everything straightforward and minimise any disruption, so you can feel relaxed (and perhaps a more than a little excited) about your upcoming solar installation.

How Long Does Installation Take?

Most solar installations take between 1 to 3 days, depending on the size of your system. Once everything is up and running, we’ll walk you through how to monitor your system, so you can keep an eye on its performance with ease. There’s even an app you can use to monitor the performance and impact of your solar panel system! After that, you’re ready to start enjoying clean, renewable energy right from your own roof.

What’s Involved in the Installation Process

On installation day, our experienced team will take care of everything, step by step. We start by preparing your roof, installing secure mounts, and carefully placing the solar panels. Then, we connect the system to your home’s electricity, setting everything up to work seamlessly with the grid. Throughout the process, we treat your property with the utmost respect, leaving no mess behind and paying attention to every detail to ensure a perfect setup.

Aftercare and Support: What Happens After Installation?

Our commitment to you doesn’t stop once your solar panels are installed. Have questions or concerns down the line? We’re only a phone call away, ready to help with anything you need. To keep everything running smoothly, so you can feel confident that your system’s in top shape year after year.

Warranties and Monitoring Options

For added peace of mind, your installation is covered by robust warranties—both for the panels and our installation work. This means that you’re protected long-term, with high-quality support whenever needed. We also provide options for remote monitoring, so you can easily track your system’s performance from your phone or computer. And if you’d like, we can arrange annual maintenance to keep your panels working at their best.

Ensuring Customer Satisfaction

Your satisfaction is our priority, and we’re here to make sure you’re delighted with every step of the journey. We take pride in exceeding expectations, and we’re always keen to hear how things are going with your new system. Feel free to leave feedback or share a review on our Google profile—your input helps us keep improving. And remember, support is just a phone call away anytime you need it. We’re here to make going solar an easy, rewarding experience for you.

Why Choose a Local Derby Installer for Your Solar Installation?

Choosing a local solar installer means you’re working with a team of real-life humans, who understand the energy needs and local building regulations of homes in the derby area. We know that Derby’s weather can be, well, ‘changeable’, and we design each system to perform well even on cloudy days.

As local providers, we’re not just here for one-off installations; we’re invested in building long-term relationships. Our goal is to support our community in transitioning to renewable energy, helping Derby homes make the most of solar power.

Personalised, Local Service with a Friendly Touch

With a Derby-based installer, you’re more than just a number. Unlike large national companies, we pride ourselves on offering a personalised experience that makes you feel valued.

Our team takes the time to understand your goals, answer your questions, and tailor solutions that suit your specific needs. When you work with a local provider, you’re treated as a valued member of the community.

We’re not just here to install panels; we’re here to ensure you feel confident, supported, and delighted with your solar journey, from enquiry to installation and beyond.

Ready to Make a Solar Enquiry in Derby?

Starting your solar journey is easier than you might think. From your initial enquiry, we’ll walk you through each step: a no-obligation consultation to assess your home’s solar potential, a clear and transparent quote with all costs outlined, and a professional installation that fits around your schedule. And it doesn’t stop there—we’re here for ongoing support and maintenance to keep your system running smoothly.

If you’re ready to explore solar for your Derby home, why not book a free consultation? Click HERE for all the details and to get in touch. You’re in good hands with a trusted, Derby-based installer who’s ready to answer your questions, provide guidance, and make going solar as straightforward as possible. Take the first step towards clean energy—let’s make it happen together!